Who we are
Our website address is: https://sacxaze.com.
Sacxaze is a leather bag brand based in Yogyakarta, Indonesia. We sell leather bags and related products through our website.
For questions regarding this Privacy Policy or how we handle your personal information, you may contact us through the contact information provided on our website.
Information We Collect and How We Use It
When you use our website, place an order, contact us, or interact with our services, we may collect personal information that you provide to us.
This may include:
- Contact information, such as your name, email address, phone number, and WhatsApp number.
- Shipping information, such as your delivery address and other information necessary to fulfill your order.
- Order information, such as products purchased, order details, and transaction-related information.
- Account information, if you choose to create an account on our website.
- Communication information, such as information you provide when contacting us through email, WhatsApp, social media, or other communication channels.
- Technical information, such as IP address, browser type, device information, and website usage information, where collected automatically through cookies or similar technologies.
We use this information to:
- process and fulfill your orders;
- process payments and provide order-related services;
- arrange shipping and delivery;
- communicate with you about your orders, inquiries, or requests;
- provide customer support;
- maintain and improve our website and services;
- protect our website and transactions against fraud, misuse, or security threats; and
- carry out analytics, marketing, or other activities where applicable and permitted by law.
Information We Collect and How We Use It
When you use our website, place an order, contact us, or interact with our services, we may collect personal information that you provide to us.
This may include:
- Contact information, such as your name, email address, phone number, and WhatsApp number.
- Shipping information, such as your delivery address and other information necessary to fulfill your order.
- Order information, such as products purchased, order details, and transaction-related information.
- Account information, if you choose to create an account on our website.
- Communication information, such as information you provide when contacting us through email, WhatsApp, social media, or other communication channels.
- Technical information, such as IP address, browser type, device information, and website usage information, where collected automatically through cookies or similar technologies.
We use this information to:
- process and fulfill your orders;
- process payments and provide order-related services;
- arrange shipping and delivery;
- communicate with you about your orders, inquiries, or requests;
- provide customer support;
- maintain and improve our website and services;
- protect our website and transactions against fraud, misuse, or security threats; and
- carry out analytics, marketing, or other activities where applicable and permitted by law.
Cookies
Sacxaze uses cookies and similar technologies to help our website function properly, provide a better shopping experience, remember your preferences, and understand how visitors use our website.
Cookies may be used for purposes such as:
- keeping products and shopping cart information during your visit;
- maintaining your account and checkout session;
- remembering website preferences;
- improving website performance and functionality; and
- measuring website traffic and website usage, where applicable.
Some cookies may be placed by third-party services that we use, such as payment, shipping, analytics, advertising, or other website functionality providers.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including the shopping cart, checkout, or other features.
Embedded content from other websites
Our website may include embedded content from other websites or third-party platforms, such as videos, images, social media content, or other embedded features.
Embedded content from other websites may behave in the same way as if you had visited the other website directly. These third-party websites may collect information about you, use cookies or similar technologies, and monitor your interaction with the embedded content according to their own privacy policies.
We recommend reviewing the privacy policies of any third-party websites or services that you interact with through our website.
Who we share your data with
We may share the personal information necessary to provide our products and services with trusted third-party service providers.
These may include:
- Payment service providers, such as Midtrans, to process payments and verify transactions.
- Shipping and delivery providers, to deliver your orders to the address you provide.
- Website and technology service providers, who help us operate, maintain, secure, and improve our website.
- Analytics or marketing service providers, where applicable, to help us understand website usage and improve our marketing activities.
We only share information that is reasonably necessary for the relevant service or purpose. Third-party service providers may process your information according to their own privacy policies and applicable terms.
How long we retain your data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business and transaction records, resolving disputes, and complying with applicable legal or regulatory obligations.
Information relating to orders and transactions may be retained for as long as necessary for accounting, administrative, legal, or security purposes.
If you create an account on our website, certain account information may be retained while your account remains active or as necessary to provide our services.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
What rights you have over your data
Depending on applicable laws and regulations, you may have rights regarding the personal information we hold about you.
These may include the right to:
- request access to the personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information, where permitted;
- request information about how your personal information is processed; and
- withdraw consent where processing is based on your consent.
Some information may need to be retained where we are required or permitted to do so for legal, administrative, accounting, fraud prevention, or security purposes.
To exercise your privacy rights or ask questions about how we handle your personal information, please contact us using the contact details provided on this website.
Where your data is sent
Some personal information may be processed by third-party service providers that help us operate our website, process payments, fulfill orders, provide shipping services, maintain website functionality, or provide analytics and other services.
Depending on the services we use, your information may be processed by service providers located outside Indonesia. Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.
Contact Us
Email : sacxaze@gmail.com
Whatsapp : 085158445197
Instagram : @sacxaze
Tiktok : Sacxaze
Last updated: September 17, 2026